1) Transport is understood as the journey of a person from address to address. Anyone who has documents entitling them to cross the border can use the transport. In the case of minors, a parent or legal guardian's statement of consent to travel is additionally required.
2) Animals may be transported provided that they have a valid vaccination book, passport and carrier.
3) The ticket can be purchased one-way or two-way, to the places from and to which we run. When ordering, the passenger receives verbal information about the need to confirm the journey the day before departure by 1 p.m.
4) The passenger can take with him:
4a) One piece of baggage up to 20 kg and the size of a standard suitcase
4b) One piece of small baggage that is large enough to fit comfortably under the seat. The size of the hand luggage should not hinder the freedom of travel for other passengers.
5) Smoking, consuming alcoholic beverages and smoking e-cigarettes are strictly prohibited in the vehicles.
6) In the case of picking up people from an address abroad, the return time is arranged by phone the day before departure.
7) Due to the specificity of the business, there is no regular timetable. The timetable is set on an ongoing basis based on reservations made by phone or via the website.
8) The carrier is not responsible for items left by the passenger.
9) The carrier has the right to refuse to take or leave a passenger on the route if the passenger:
9a) He behaves in a way that is a nuisance for passengers, is aggressive, makes the driver's work difficult and poses a threat to the safety of the crossing
9b) Is under the influence of alcohol or drugs
10) Departure or return not confirmed by the passenger on the day before the agreed date (until 1:00 p.m.) is equivalent to resignation from the journey. No claims are then made.