Before travel
INFORMATION
How to book a ride?
We present a short guide on how to book a ride or send a package through our booking form
Filling out the form
Fill out the form fields, making sure the details are correct. Otherwise, our employees may not book your ride! To be sure, we recommend booking as soon as possible, no later than 3 days before the planned departure
Appointment confirmation
We respond to the sent form within 24 hours - in the response you will find the price for the ride, whether there are free places, and the bank account number.
Fare
Fill out the form fields, making sure the details are correct. Otherwise, our employees may not book your ride! To be sure, we recommend booking as soon as possible, no later than 3 days before the planned departure
Trip
Appear at least 15 minutes before the scheduled departure time, which is agreed by phone on the day of departure.
How to prepare a package for shipping?
Choose a package as close as possible to the size of the item you want to send and fill it with e.g. paper to minimize the risk of damaging the contents. Seal the package carefully and write the addressee's name and phone number on it. During collection, our employee will also stick a shipping label. Shipment of items with non-standard dimensions or weighing more than 20 kg must be confirmed by telephone.
Luggage during passenger transport
Each passenger has the right to free transport of 3 pieces of luggage, including 1 piece of hand luggage weighing up to 5 kg and 2 pieces of basic luggage, in which each piece of luggage does not exceed 20 kg. It is possible to take more luggage for an additional fee.
Frequently Asked Questions
Below, you will find answers to the most frequently asked questions. If you have not found a satisfactory answer, please contact us!